Privacy Policy

Privacy

We value your privacy as much as our own. We will never deliberately disclose any personal information without your consent.  We use the information we collect to provide a product or service and to make improvements to our web site. Please review the following policy information to learn how Southern Monitoring Services Ltd (SMS Ltd) protects your personal information.

Any personal information you provide to SMS Ltd will only be used to notify you of company news, services and activities. SMS Ltd will hold the information securely and will not disclose it except for this purpose or when required by law. You have the right to inspect and update your details at any time. If you do not wish to hear from us any longer, please email us at enquiries@smsl.co.nz
 

How is your customer and credit card information protected?     

When you place an order with SMS Ltd through the web site, your information is transmitted over a secure server. Your online transactions with SMS Ltd automatically take place on a secure independently hosted server. Our web site uses DPS meeting the requirements of PCI DSS (PCI Data Security Standard) compliance. All website payments are processed externally. Once your order is processed we do not retain your credit card number, an added measure of security for your credit card information.

 

What information is being collected?

Information is only collected when you place an order or send us an enquiry. When you browse the SMS Ltd web site you do so anonymously. When you order we need to know your name, email address, mailing address, credit card number and expiry date. This allows us to process and fulfil your order and to notify you of your order status.

We do not collect personal or business information on SMS Ltd visitors unless it is voluntarily provided. We may use this information to occasionally notify you about updates to SMS Ltd.

 

Will the information be sold to third parties?

We will not sell, trade, rent, or give individually identifying information to third parties without your permission. SMS Ltd uses the personal information collected from you in the service request or order process to help us deliver your order or arrange a service, to contact you about your order or service requirements if we have questions, and to improve our site to serve you better.

 

Uncomfortable with ordering online?

If you prefer not to order online you may order by phone, please send us an enquiry including your phone number and we will call you back.

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